FAQs

Do you have a showroom open to the public?

Yes, our showroom is open to the public. You do not need an appointment.

What are the business hours?

We are open Monday through Friday from 9am-5pm and Saturdays from 10am to 5pm.

Do I need an appointment to visit your showroom?

The showroom is open to the public. You do not need an appointment to visit.

Can you give me the directions?

Please visit our showroom page for directions. Simply click on "directions" on the upper left corner of the map.

Do you have displays of all the products?

We have a 5,000 square foot showroom where most products are displayed. It's impossible to display all products shown in the showroom but we make every effort to display at least similar products or wood samples. If you are interested in seeing a particular product, please contact us to confirm the availability before you visit the showroom.

What payment methods do you accept?

All major credit cards and PayPal are accepted except Amex. Checks are acceptable but will need 7 business days for the payment to clear prior to shipping order out.

Do you charge sales tax?

Sales tax applies for New Jersey only. It is 6.625% tax that will be applied to all purchases of any merchandise that is picked up from our warehouse or shipped to anywhere in New Jersey.

Can I pick up my order the same day?

If item is confirmed to be in stock, you can pick up your order the same day except Saturdays.

What are the pick up hours?

Pick up is available Monday-Friday between 9am-4pm. Please call prior to picking up your items.

What’s the warranty on your products?

Our products are warranted to be free of defects in material and workmanship for a period of (1) year from the date of purchase. We will replace or repair any defective parts free of charge if it’s proved to be defective. Warranty is limited to replacement parts only. Labor charges are excluded.

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Frequently Asked Questions