Concealed Damage : If damage is discovered after the freight bill is signed, the buyer has 5 business days to report it after receiving item by contacting via email [email protected]. We require pictures of the damage. We will review your claim and replace the merchandise if necessary. No additional shipping charges will apply if return is authorized. Please make sure to read the details. https://www.anvekitchenandbath.com/shipping-return-policy/